We know that we have created previous blog posts about this topic, but that's how important it is to keep the connection between you and your providers equally as strong whether it's in person or online. As a provider, you have also been in the shoes of a patient when you go to a doctor's clinic for your own personal needs, but patients can't say the same about a provider. It's imperative as you are working towards that connection that you think about what the patient may know prior to coming in and start that relationship strong.
In most scenarios, providers had to keep in mind that moving to a virtual application may have resulted in some patients taking a long time to figure out how everything works. However, Clevare thought about this process and that's why Clevare created an easy mobile application that all ages and experience with mobile applications are all on the same page. By creating a customizable application, providers can add in their specific logo/colors to make their brand and authenticity feel natural for their patients as they use a new online application.
One thing to note is that the patient relationship online is almost as important as in-person. Since you lose the realness of in-person communication or even talking to a scheduler, it's important to make sure that everything is being uploaded and that on the provider side everything is moving smoothly. Remember, you can always message patients if things are moving slower, communication is KEY when it comes to a virtual presence.
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