With the upcoming season coming around again, it's important to look at the increase in cancellations during the holiday season. "One study found that no-shows cost the U.S. health care system more than $150 billion a year and individual physicians an average of $200 per unused time slot." During this winter and holiday season, it's important to let your patients know that this is also one of the busiest times of the year, meaning that if a patient cancels their appointment it may take a couple more months to get them back on the schedule.
Take a look into the virtual world. With Clevare, providers are able to give their patients tools to be able to "make an appointment, change or cancel" if needed. Having a mobile application can help simplify the problems that a patient might face when trying to reschedule or cancel an appointment by making there be only 2 buttons you'll have to press rather than a 15-minute phone call. Not only will this option save time and money but also increase patient satisfaction by visually seeing everything in their hands.
Also, having a mobile application can allow for notification reminders for upcoming appointments that allow patients to either confirm their appointment or cancel if needed. Check out Clevares features and upgrade your application today!
Email clevarehealthcare@tranow.com for any questions!